So I have been with voip.ms for many years, as long as I can remember, but I think it is time to move on.
I changed my email address probably 6 months ago, nothing unusual.
Anyway, I have just spent the last 3 days or more with their tech support trying to reset my password with no success. Every time I try change my password it rejects the code they sent me, saying the code does not match the email address. I suspect my old email is in the system somewhere and there is a bug in their system somewhere which they not willing to acknowledge, so much easier blaming the client.
The solution they proposed now is to manually set my password putting the blame on me for unsuccessfully using the broken system that they claim is working.
They now require me to send a photo ID from my email account proving who I am for security reasons. it was bad enough I had to do this when signing up, but seriously to get my password to work ?
This still won't fix the root problem and wreaks of incompetence on their end.
Unfortunately, the support team seems incompetent or not skilled enough to fix an obvious problem with their system but has turned to blaming me. I have loads of gmail acounts, 2 factor accounts across a slew of systems but never run into a system like this that thinks they need to be securer than fort knox.
I am hoping to keep it Canadian, but there aren't many Canadian worthy providers (I might be wrong), is there someone worthy to look at ?
I have used CallCentric and didn't mind their system and somewhat recall it been easy to use.
I don't think I want to use Avneo due to lack of any support, I heard there is paid support.
Looking for a simple easy but reliable system where I won't lose my phone number due to incompetence or the site shutting down.
Don't need fancy features other than blocking spammer calls.
Thank you
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VOIP.ms Alternative (Canadian Preferred) ?
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[Future9] No response from Future9 for over a week
To whom it may concern:
I have been trying to contact F9 billing/support since May 5 but unfortunately no response. I have tried emailing you (billing and support) and I have also sent you a message from my account. Please respond!
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[Voip.ms] Need to reboot OBi after power outage - why is that?
I have an OBi100 with FreePhoneLine, and whenever there is a power outage, my device automatically registers again once the outage is over.
However, my parents also have an OBi100, but with voip.ms, and whenever they recover power after an outage, they have to reboot the OBi to get their line back, even though the lights on the device are all green.
Does this have anything to do with their service provider, or with their router? Is there anything I can do to make the device register back automatically?
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Voip and Lightning
Everybody knows that speaking on a copper wire phone during a lightning storm can be hazardous to health. Does the same rule apply to speaking on a voip phone during a lightning storm?
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[Anveo] All number unavailable
Hello, is your Anveo number working ? All are down on my side.
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[Equipment] Android phone vs. dedicated wireless headset
Dedicated wireless phone headsets are priced in the range of $100, why not use $50 android phone and bluetooth with a SIP client on Wifi?
The phone is additional hardware to carry around but here are the benefits that I see.
1.Attach to cheap headset 2. Increase the range. 3. With some cheap cellular service, it can also act as a fail-over line.
Any thoughts? Any SIP client that you would recommend that will do call waiting/hold/transfer (Standard SIP desk phone features)?
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[Equipment] Current OBi firmware...
Given the June 2018 Polycom/Obihai/GV transition and their poor documentation, maybe it would be helpful to track current OBi firmware and availability here...
Best I can tell, the current OBi 200 Series firmware is 3.2.2 (Build: 5859EX) and is only available to devices added to the OBiTALK portal.
OE
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SPLIT - OBI auto updates
said by uid://1963371 :(wont flash from stock 5853+ due to x509 signature check in stock upgrade. you were warned...)
Before I go off on yet another tirade about how evil Obihai is, I want to first ask - has anyone else disabled all four Methods under System Management > Auto Provisioning and yet discovered that some way, somehow they still have been upgraded to Software Version 3.2.2 (Build: 5859EX)? I could have sworn that when I set all those methods to "Disabled" the firmware was at a lower version, yet here it is at 5859EX, and I am 99% certain I have NOT applied any firmware upgrades since back in April. It's not like I could hate Obihai any more than I already did, but if they are now pushing new firmware without users' permission (without the user going to the web portal and upgrading there, or initiating an upgrade by dialing ***6), that's virus-like behavior in my book. My question is, how long ago was 5859EX released, and has anyone else found that they've got this firmware build even after taking steps to avoid it?
I am assuming that 5859EX has the signature check, since it is newer than the "bad" 5853 version, correct?
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Reliable provider for business account
Hello,
I'm looking at switching my small business over from POTS to VOIP and am just learning about VOIP really. We have 3 1-800 numbers and around 10 phones. We don't really need a complicated PBX so I'm hoping to just use a simple IVR menu that is hosted with whatever provider we choose, rather than needing hardware on site for that. Is there a guide somewhere or just a general thought of which providers are considered some of the most reliable? I don't want to penny pinch on something if it is going to be flaky -- I want something that can be reliable for business purposes. Thanks.
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How to spoof caller ID from a VOIP device, using Flowroute
Flowroute is one VOIP provider that allows the subscriber to
set any number as the outbound caller ID by entering the
caller ID into the VOIP device itself. This allows almost
instant use of the custom caller ID.
(There are probably other such providers. At VOIP.MS, the caller
ID can be set to anything but that setting must be made in the
VOIP.MS web portal, under the sub-account in question.)
When setting this up on a device, it's not obvious which info
goes where because each manufacturer has its own lingo.
So here's my attempt to get this down for three major
manufacturers.
In the US, caller ID spoofing isn't illegal, as long as you're
not trying to defraud someone or obtain something of value.
Feel free to add to this list or to enhance it in any way.
------------------------------------------------------------------
Flowroute VOIP device settings for spoofing caller ID:
(1) Flowroute’s “SIP Registrar / Proxy”: sip.flowroute.com
...which should be entered as follows:
• Yealink: “SIP Server1” and “Outbound Proxy1”
• Grandstream: “SIP Server”
• Obihai: “ProxyServer” under SERVICE PROVIDERS / ITSP PROFILE X / SIP
(2) Flowroute’s “Username & Auth Username”: XXXXXXXX
...which should be entered as follows:
• Yealink: “Register Name”
• Grandstream: “SIP Authentication ID”
• Obihai: “AuthUserName” under VOICE SERVICES / SPX SERVICE / SIP CREDENTIALS
(3) Flowroute’s “Password”: YYYYYYYYYYYYYYY
...which should be entered as follows:
• Yealink: “Password”
• Grandstream: “Authenticate Password”
• Obihai: “AuthPassword” under VOICE SERVICES / SPX SERVICE / SIP CREDENTIALS
(4) Your custom caller ID: ZZZZZZZZZZ
...which should be entered as follows:
• Yealink: “User Name”
• Grandstream: “SIP User ID”
• Obihai: “URI” under VOICE SERVICES / SPX SERVICE / SIP CREDENTIALS
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The new SIP GV supports 3 channels.
I successfully made 3 simultaneous calls (1 inbound and 2 outbound) on a single OBi200 GV trunk. The old XMPP GV only supported 2 channels. I did not try more than 3 calls. Don't forget to increase MaxSessions.
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[Voip.ms] Inverse CallerID filtering possible?
I'd like to block (route to busy or system message) all numbers but one or two (for a period of time). Is it possible? It's possible to use wildcards but I don't see how it could help in this case. I'd like to do it only for some time because somebody started using my DID as originating number and I started to get calls from unknown people claiming I called them. I hope it will subside and I will unblock all numbers. For now I want to be able to receive calls from only a couple of people I know.
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Anyone Else Unable to post to OBiTalk Forum
Is anyone else having problems posting to the OBiTalk forum? I've been unable to do so for the past two days. Every attempt results in the error: "The following error or errors occurred while posting this message: The message body was left empty." with a red border around the message input area as if I'm trying to post a blank message.
Except I'm not. I've tried different browsers, removing all cookies to no avail. Any suggestions?
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[Equipment] Best solution for one VOIP telephone
Hey everyone, I wanted to get a dedicated number for phone interviews and other important calls even though my cell phone probably could suffice it just makes things staticiky and will drop out even when I'm on Wi-Fi calling.
I was looking to see what people are using for VoIP? From what I gather perusing the forums is MagicJack, Vonage, and Obi are popular options.
I'm looking to pair service with this phone: http://a.co/eETykxL
It looks like magicjack is maybe the better option since I'm not taking international calls all local or within the continuous 48.
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freepbx gv module crashing asterisk
brand new install of free at 13, do all the stable updates, add gv 13.0.4, once configured its fine, any changes causes asterisk to crash and fill the tmp folder with core files? any help at all or where to even look at what is causing the issue?
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[Equipment] Thoughts on Cisco SPA525G
Anybody using this phone? The features I most need are the wifi and bluetooth capabilities.
Just curious about any usage issues or if someone has any viable alternatives.
Thanks!
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[Future9] Web site down on 05/18/2018 at 08:25 A.M. (EDT)
F9's web site isn't coming up.
Outgoing calls working. Don't know if anyone tried to call my F9 number.
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Google Voice Gateway beta test for SIP interop
This beta test is for existing Google Voice Gateway users. I'm asking here in order to limit the test to the more technical crowd at first.
If you haven't read the other thread (https://www.dslreports.com/forum/r31938501-Google-Voice-XMPP-support-will-go-away-in-June) GVGW's interop with Google Voice will be going away in June. Google's new SIP interop has been discussed here, on Obihai forums, and on the GV product forums, though not in precise technical detail.
The test will help us find any bugs and limitations. Participating in the beta is a one-way trip! You can't go back to the XMPP (Google Chat) after this. It won't matter after June 18 anyway, but if you want to hang on to your XMPP connection until then, don't join the beta.
MORE WORDS OF CAUTION: As has always been the case, GVGW is not officially supported by Google. If they don't want us to connect, we're done. If they don't like our beta test, the testers will probably be done sooner than June 18. OK, you have been sufficiently warned.
Changes in the beta: these features are different from existing GVGW other than the back-end protocol change
Media passthrough: Codecs are negotiated directly with GV; no transcoding done on the gateway. My tests show G.711u and Opus are accepted. Codec mismatches or offers including video get a SIP 488 or other "forbidden" response.
Voicemail: you must have a PIN set to access your own voicemail box over the phone, and dialing your own number fails. Use our shortcut "1186" to reach voicemail.
Early media (https://www.dslreports.com/forum/r31962999-) now getting passed back through GV, as are busy signals
To join:
Unregister your device or devices if you've got multple connected to the same GVGW account. Then go to https://simonics.com/gw and log in and verify that it shows your account is "Offline." If you don't see "Offline" then click the button to go offline and refresh the page until you do. If you have a SIP URI configured on this page, contact me; it's more complicated.
Change your device to register to gvgwbeta.simonics.com and connect. From this point on don't go back to the gvgw.simonics.com domain because it won't work for you.
The servers set up for beta are temporary; don't plan to use them after the beta ends if we move this to production.
Leave any feedback here, or in a private message. Thanks and good luck. :-)
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[PBX] FreePBX for the Raspberry Pi
The included script (install) and archive (install.tar.gz) will build
FreePBX 2.11, 12, 13, or 14 plus Asterisk 11, 12, 13, 14, or 15 on a
Raspberry Pi. iptables, dnsmasq, exim4, and pygooglevoice are also installed.
Installation takes a little over an hour to complete on a Raspberry Pi 3.
Download the latest Raspbian image.
For FreePBX 12, 13, or 14 Debian Stretch Lite is recommended:
https://downloads.raspberrypi.org/raspbian_lite_latest
For FreePBX 2.11, Debian Wheezy is required:
https://downloads.raspberrypi.org/raspbian/images/raspbian-2015-05-07/2015-05-05-raspbian-wheezy.zip
Write the image to an 8 GB or larger SD card. To accomplish this, I recommend Etcher or imageUSB:
https://etcher.io/ or http://osforensics.com/downloads/imageusb.zip
Create an empty file named ssh in the /boot/ directory (type NUL > ssh).
Connect the Raspberry Pi to your LAN using an Ethernet cable.
Insert the SD card and power up the Raspberry Pi.
Copy install and install.tar.gz to the /home/pi directory. To accomplish this, I recommend WinSCP:
https://winscp.net/eng/download.php
Using an SSH client, log in using pi:raspberry. To accomplish this, I recommend PuTTY:
http://www.chiark.greenend.org.uk/~sgtatham/putty/download.html
Make the install script executable:
$ chmod +x install
Run the install script:
$ sudo ./install
When prompted:
Set pi user password
Set root user password
Select FreePBX version
Select Asterisk version
Answer Edge option (FreePBX 13 or 14 only)
Answer IPv6 option ('No' recommended)
Review selections
Set Hostname (Item 2 / Hostname: FreePBX)
Set Localisation Options - Locale (Item 4 / I1)
Set Localisation Options - Timezone (Item 4 / I2 - in US, use America, not US)
Expand Filesystem (Item 7 / A1)
Finish / Reboot Now: No
The Raspberry Pi will reboot.
Log in as root.
If desired, enable PuTTY logging when prompted.
The system will be updated and then reboot.
Log in as root.
If desired, enable PuTTY logging when prompted.
Confirm install.
Installation will proceed unattended and then reboot.
Log in a root.
Installation will complete.
Utility scripts included in /root:
abn / dbn / ebn / ibn / qbn
===========================
Add / Delete / Export / Import / Query Blacklist Number
add-fcc-blacklist / del-fcc-blacklist
=====================================
Add / Delete FCC Blacklist
exclusions.fcc
==============
Numbers to Exclude from FCC Blacklist
ipt-add / ipt-del / ipt-chk / ipt-dsp
=====================================
Add / Delete / Check / Display iptables Entries
cell-phone-presence-bt / cell-phone-presence-obi
================================================
Cell Phone Presence Detection
pbx-backup / pbx-restore
========================
Backup / Restore PBX Configuration
image-backup / image-check / image-set-ptuuid / image-shrink / image-mount
==========================================================================
Backup / Check / Set PTUUID / Shrink / Mount an Image of the System SD Card
upgrade
=======
Upgrade / Update Linux
asterisk-13to14
===============
Upgrade Asterisk 13 to Asterisk 14
asterisk-upgrade
================
Upgrade Asterisk
set-boot
========
Set Boot PARTUUID (or /dev/mmcblk0)
set-timezone
============
Set System and PHP Time Zone
regen-ssh-keys
==============
Regenerate SSH Keys
clear-cache / clear-logs
========================
Clear Cache / Logs
install-fax
===========
Install Hylafax Server
add-fax-extension
=================
Add Hylafax Extension
del-fax-extension
=================
Delete Hylafax Extension
purge-fax
=========
Purge HylaFAX Server
HylaFAX fax server
==================
1. Execute install-fax: ./install-fax
2. Execute add-fax-extension: ./add-fax-extension
Multiple fax exntsions may be added to support simultanous sending and/or receiving of faxes.
SendFax
=======
SendFax is a program to send a fax file from Windows to a HylaFAX fax server.
No installation is required and no changes are made to your system.
Supported file tpyes are pdf, ps, tif, and tiff.
A cover page can be generated and prepended to outgoing faxes.
Leaving 'File to Send' empty will send only a cover page.
To configure, click Edit -> Options:
IP Address: (the IP address of your HylaFAX server)
Port Number: (the port number of your HylaFax server, normally 4559)
Username: (your username on your HylaFAX server, normally root)
Password: (your password on your HylaFAX server, normally blank)
Email Address: (the email address to deliver notifications to)
Notifications: (notification types to be sent)
Page Chop: (which pages to chop trailing whitespace from)
Threshold: (minimum trailing whitespace (in.) before chopping is used)
Modem: (which modem to use for outgoing faxes, normally blank)
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[General] OBi 110 - still semi-viable?
So, just to be sure.
After June 18, an OBi 110 will still have all its functions EXCEPT Google Voice? Since it has the PSTN port, it would still be more useful than buying an OBiLine adapter for the 200... would it not? They will still work with OBiTalk portal, just not GV?
I already have an OBi 200 series for a couple of years... been great. I'm thinking that an OBi 110 would still be useful if I got one real cheap. For example... put one at my brother's place across town, he could call me as an extension, still use his POTS line otherwise.
I'm thinking, despite serious panic, it's still gonna be somewhat a useful device!
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