I use T-Mobile prepaid service as resold by MVNO Simple Mobile (an America
Móvil brand). Today, for the first time, I can enable call forwarding. (Users who have
hankered for T-Mobile prepaid call forwarding over the years typically wanted to
forward to Google Voice, which provides voicemail that's wildly superior to T-Mobile's
native voicemail. For many years, TMO prepaid forbade call forwarding.) I have the
most basic Simple Mobile plan, at $25 per month.
This change may be pretty recent, perhaps as of July 1. I don't see any mention of
the change on T-Mobile's website or on Simple Mobile's website (although you might
find a mention). I assume that the change applies to all T-Mobile prepaid plans,
whether T-Mobile branded or MVNO branded.
To activate CF on my Moto G4 with Android 6.0.1, I went to PHONE > [3 DOTS] >
SETTINGS > CALLS > CALL FORWARDING, where all four flavors of call forwarding
are listed: ALWAYS FORWARD, WHEN BUSY, WHEN UNANSWERED, and WHEN
UNREACHABLE. I touched WHEN UNANSWERED and entered various numbers
number (local and non-local) as the destination, with success: calls forwarded as
designed.
The on-screen CF settings location varies depending on the operating system and the
phone model. And if you see the settings, you won't know whether they actually work
unless you try them.
The following alternate methods -- the code methods -- probably work
uniformly on all phones, but I haven't tried them.
**21*1+PhoneNumber# Turn on unconditional forwarding (CFU) to a number
##21# Turn off unconditional forwarding
**61*1+PhoneNumber# Turn on forwarding if no reply (CF NRY) to a number
##61# Turn off forwarding if no reply
**62*1+PhoneNumber# Turn on when not reachable (CF NRC)
##62# Turn off call forwarding when not reachable
**67*1+PhoneNumber# Turn on call forwarding when busy (CFB)
##67# Turn off call forwarding when busy
Caveats:
- Maybe the availability of call forwarding is a temporary glitch that
T-Mobile prepaid will "fix" to end it.
- Maybe call forwarding has been available for a long time on T-Mobile
prepaid, and I simply didn't realize it.
- Maybe TMO prepaid call forwarding is only available via MVNOs such
as Simple Mobile.
Please test the availability of call forwarding on your T-Mobile (or T-Mobile
MVNO) prepaid service and post your result here.
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