[How-To] Manually provision an OBi200 for CallCentric.
Sources for reference material:
OBIHAI downloads.
CallCentric support.
References:
OBi200 Quick Start Guide.
CallCentric OBi200/202 configuration.
OBi Device Administration Guide.
OBi Feature Star Codes.
OBi200 Data Sheet.
OBiTALK Device Management.
1. Change/Confirm the password for the main line (or extension) used by the OBi200.
Each line/extension should have its own password, and it should not be the same as the password used to log in to CallCentric's web site.
2. Install and restore the OBi200 to factory default settings.
This establishes a known condition and can be accomplished either via the OBis interactive voice response system, or via the OBis reset pin.
Resetting via the interactive voice response system:
From the phone attached to the OBi200, dial:
* * * 8
Press 1 to confirm.
Hang up the phone.
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Resetting via the reset pin:
Unplug the power cord.
With a paper clip (or similar) depress the reset pin located at the bottom of the OBi.
While keeping the reset pin depressed, plug-in the power cord.
First, the Power LED will turn red, then become sold green.
Keep depressing the reset pin while this is occurring
After 10 seconds, the Power LED will start to flash green (slowly).
You may now release the reset pin
Within 5 seconds, the Power LED will start to flash green rapidly for about 3 seconds.
Next the Power LED will change to red briefly indicating the OBi is now rebooting.
3. Confirm OBi200 is functional.
From the phone attached to the OBi200, dial:
* * 9 (use OBiTALK).
222 222 222# (OBiTALK Network echo test number, # tells OBi youve completed dialing).
Hang up the phone when youve completed the echo test.
4. Local web configuration.
Web configuration is enabled by default on the OBi200.
The IP address can be found by dialing:
*** (Main Menu configuration )
1 (announce the IP address of the OBi write it down) _____._____._____._____
Hang up the phone.
5. Open web browser to the OBi200s IP address:
http:// _____._____._____._____
You will be prompted for a user name and password.
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User Name: admin
Password: admin
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The System Status page will appear.
6. Disable the OBi200s Auto Night Mode star code.
The OBi200 uses *12 as the command to enable Auto Night Mode.
CallCentric uses *123 to check for voice mail.
The OBi200 will interpret the star code as a command to enable Auto Night Mode because it has the highest priority, then it will pass along the extra digits to CallCentric.
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Click on Star Codes.
Click on Star Code Profile A.
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Scroll down the page until you see Code34.
Uncheck the box in the Default column.
Select *12, Auto Night Mode, set($Opm,2) and delete it.
Click Submit button.
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Click OK to confirm.
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You should see Configuration Update Successful.
7. Voice services.
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Click on Voice Services.
Click on OBiTALK Service.
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If you want to use the OBiTALK service, skip the next line.
On the Enable line, uncheck the box in the Default column, then uncheck enable.
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Scroll down to the Inbound Direct Dialing Authentication section.
Uncheck the boxes in the Default column for AuthUserIDs and AuthPasswords.
Create AuthUserIDs and AuthPasswords for all for entries.
Click Submit button.
Click OK to confirm.
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Click on SP1 Service.
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Scroll down to SIP Credentials.
Uncheck the boxes in the Default column for AuthUserName and AuthPassword.
AuthUserName: 1777xxxxxxxXXX (YourAccountNumber or YourAccountNumberExt)
AuthPassword : Your CallCentric password for this account or extension
(make sure its not the same as your web log in).
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Scroll down the page and uncheck the boxes in the Default column for:
MWIEnable
X_VMWIEnable
Next, check the boxes immediately to the right of:
MWIEnable
X_VMWIEnable
Scroll down to the bottom of the page.
Click Submit Button.
Click OK to confirm.
8. Service Providers
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Click on Service Providers.
Click on ITSP Profile A.
Click on General.
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Under the General section:
Uncheck boxes in the Default column for Name and DigitMap.
Name: CallCentric
DigitMap: Select current text, delete, then enter the following:
(*xx.|**275*x.|[3469]11|1xxxxxxxxxx|[2-9]xxxxxxxxx|011xx.|xx.|(Mipd)|[^*#]@@.)
Scroll down to the bottom of the page.
Click Submit button.
Click OK to confirm.
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Click on SIP.
Uncheck boxes in the Default column for:
ProxyServer
RegistarServier
UserAgentDomain
OutboundProxy
Enter CallCentric.com in the blank fields.
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Scroll down and uncheck the boxes in the Default column, then check the boxes to the immediate right of:
ProxyServerRedundancy:
X_SecondaryRegistration:
Scroll down to the bottom of the page.
Click Submit button.
Click OK to confirm.
9. System Management
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Click System Management.
Click Auto Provisioning.
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Under ITSP Provisioning:
Method uncheck, then select Disabled.
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Scroll down to OBiTalk Provisioning
Method confirm it is Disabled.
Scroll down to the bottom of the page.
Click Submit button.
Click OK to confirm.
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Click Device Admin.
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In the Web Server section, uncheck the boxes in the Default column for:
AdminPassword
UserPassword
Enter your desired passwords:
Admin:____________________
User:______________________
Scroll to the bottom of the page.
Click Submit.
Click OK to confirm.
You will be immediately prompted for your new password:
User Name: admin
Password : ____________________
Click OK.
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Click Reboot.
Wait 15+ seconds, then click Status, System Status.
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Scroll down to SP1 Service Status. Status should show Registered.
9. Verify CallCentric voice mail is accessible.
Call your CallCentric voice mail by dialing *123# (the # tells the OBi youve completed your dialing).
10. Call History.
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Click Call History to see the details of the call.
Rev: 0.10
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