I am having an ongoing issue with Anveo's service that has me concerned. Allow me to explain. I am using an Obi202 with SP1 through SP4 configured with 3 different service providers. The problem is that on occasion my Obi202 loses registration on SP3 and SP4 which are assigned to Anveo. I never lose registration with SP1 or SP2 which are assigned to Google Voice and voip.ms respectively. Why is this happening only with the Anveo service? I have raised the issue with Anveo in the past and they have said everything is fine from their end. The issue is easily solved by me rebooting my cable modem/router and then repowering my Obi but my concern is what happens when there is no one around to do this?
This problem usually occurs after a power outage and for some strange reason it is only Anveo which loses registration and cannot restore itself but Google Voice and voip.ms can. Today I received an e-mail from Obi Notify informing me that my device had lost registration. There was no power outage. Upon checking my Obi I found sure enough it was only the Anveo service that lost registration. Easily restored but it is really becoming a nuisance.
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[Anveo] Losing Registration
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[Other] Circlenet outgoing calls failing
Cannot make any outgoing calls using circlenet. Getting message from my Obi ATA, the number you have dialed has not received a response from the service provider.
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[VOIPo.COM] VOIPo Outage 1/19/17 @ 6:45 pm Eastern?
My VOIPo services seem to be down. Both incoming and outgoing calls. ATA, BYOD and softphone devices. Suburbs of Philadelphia. Anyone else have issues.
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[General] Looking for suggestion for small business solution
hi, I'm looking for an IP PBX solution for our office in Calgary area.
current we have 20 phones and 4 POTS, we are currently using Toshiba CIX 100 PBX with voip trunks (you know how old this box is). at busy time like 9 or 12 o'lock, all 4 lines are used up. it's very pricey to have 4 POTS here with telus, and i'm looking for a very stable and robust option with voip. our voip service with voip.ms has been very stable, ping to vancouver server is 28 ms at all time for 2 weeks of continues test. staff can't tell the difference between voip line and a POTS line. our office opens 12 hours a day phones are constant accepting calls and calling out, so it's essential to have 99.99% up time. can anyone suggest a company that can provide such service and make sure everything is running properly? thanks
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PSA: TrueCNAM auto renewal
For those who were required to add a credit card as part of your free trial of one of the paid TrueCNAM packages, it's by default set to automatically renew and bill that credit card. You can change the default behaviour at https://www.truecnam.com/products .
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[General] A "moving to Australia" question...
Hello:
A friend of mine is moving to Australia. He has a Roger’s cell phone plan here in Canada.
He would like to ‘voipitize’ his Rogers phone number in such a way that calls and texts to it will be forwarded to his iPhone in Australia. Further, he would like to be able to ‘reply’ to these text messages.
How can this be done? Does he need a particular cell plan in Australia? Does he require a SIP client? Would using a VPS plus a PBX be useful?
I thought that we might accomplish this by using Google Voice but, try as I might, I am no longer able to obtain a GV phone number from Canada – Google seems to have closed all the doors. In the past I just used a US voip phone number – does work any longer.
Any ideas on how to accomplish this would be appreciated.
Rob.
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Voxbeam offering 10 free DIDs
The promo came by email; they granted permission to repost it in this forum: "We are giving away 10 free On-net USA or UK numbers. For US, Boston and New York are available. For UK, London 0208 / Manchester or Sheffield are available."
You can get up to 10 numbers in one city, or mix and match across the available locations. The service is completely free, with no setup or monthly charges and no charge for incoming calls. Each DID is hard-limited to two channels; a 10,000 minute monthly limit applies to the entire offer.
The promotion is not automated -- send an email to dids@voxbeam.com mentioning "FREE USA and UK DIDs" with your specific request. In my case, I asked for a 1-646-740-XXXX, a 1-617-372-XXXX and a 44-208-XXX-XXXX. Of course, you can only get numbers in blocks assigned to Voxbeam and cannot pick specific numbers. You also need to provide the address where they will initially send calls, e.g. myserver.mydomain.com:5060, though you can change this later from the customer portal. They provisioned the DIDs within a few hours and they all work fine.
I don't know whether an unfunded account (you get a small credit at signup) is eligible, but suspect that if you ask nicely your request will be granted.
If appears that you can do failover via DNS SRV (not tested) and you can of course do manual failover by changing the destination host on the portal or via DNS. You can specify multiple destinations on the portal, but none of the options are useful for failover, unless the servers are always 'hot'.
There is no incoming CNAM and I don't know whether outbound CNAM is available, or whether a charge applies.
Blocked caller IDs do get though, though you will need to look in both P-Asserted-Identity and Remote-Party-ID for the calling number.
RDNIS is supported but my attempt at testing it failed for reasons unrelated to the DID.
No SMS, though they may allow a split port.
Offer expires 12/31/2016, though you should probably enter your request well before the holidays.
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Is there a cheap service where I can "park" a toll free number?
I have a toll free number from an old business that I do not want to lose and potentially use down the road. I don't want to keep paying for the service each month. Is there an inexpensive VoIP provider or similar where I can "park" my toll-free number? I was thinking Ooma but they don't port in toll free numbers on their regular plan. Thank you!
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voip.ms vs Comcast porting battle - any way to win?
I'm helping a customer move to voip.ms from Comcast. They have 2 numbers they want to move, and the port got rejected because the info on the request doesn't match the CSR. Comcast tells the customer that the new provider can request a CSR to make sure the info matches, and that they don't provide it to end users. They said it a second time on a separate call, and checking online seems to suggest the same: https://www.google.com/search?q=comcast+port+out+CSR&ie=utf-8&oe=utf-8 (results 1-4)
"Comcast does not require a NLSP to obtain a CSR for simple port requests prior to submitting an LSR via the Trading Partners website. CSRs simple port requests can be requested via the “Create CSR” link on the Trading Partners website.
To obtain a CSR for complex service, the NLSP is directed to call Comcast’s voice toll free support number at 1-877-547-7230 and select option 2."
voip.ms says they need the CSR to proceed and cannot request it as they are not a CLEC (after the customer told them what Comcast told them, including the phone number to request the CSR) - but what about Onvoy or whoever voip.ms is using, can they request it, and how can the client tell them (voip.ms) this (to follow Comcast's guideline to get the CSR)? They've told them what Comcast told them, along with the phone number, but they don't want to budge.
I know porting sucks but this is pretty bad. I like voip.ms - but any recommendations for another provider that's easier with porting? Or is Comcast wrong?
Any suggestions would be appreciated.
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[Voip.ms] VOIP.MS Security Change - International Calling
I received this email today from VOIP.MS:
Dear NAME,
As the Voip industry is forever evolving, we are also making sure our services evolve with it.
As a leader in the Voip Industry and along with our great Features and Call Quality is our Excellence towards Security of your accounts and information.
It is with the security of your account in mind and in order to always keep it up-to-date with our latest security standards that we have applied a small change to your account's Allowed International Calling Destinations. Besides USA and Canada, your account will only have enabled those International Destinations where you have been actively calling within the last 3 Months period and the rest of International Destinations will be automatically deselected for security.
If you need to enable any of these International Destinations once again or verify your current allowed countries, you can do so easily at any time from your Customer Portal by going into Main Menu > Account Settings > Account Restrictions, you will be able to find the "Allow Calls to Countries" option there.
If you have any questions, please don't hesitate to contact our Support Team through our Live Chat or email at support@voip.ms
We want to thank you for your business as we continue working towards a better service for you,
VoIP.ms Team
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Canadian Voip providers
Does anyone have a recommendation or a web site for Canadian Voip providers?
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[Anveo] AnveoDirect: No outgoing audio ONLY with Verizon (12) carrier
I've been using my VPS (Asterisk+FreePBX) for a few years now, it proxies all my audio since it's on a public static IP. Never had issues. Recently I've been making calls to the DC/NoVA area and noticed that a few of my calls are having issues, the other side can't hear me nor does my DTMF make it through (i.e. automated systems don't respond).
I checked and saw that these troublesome calls were going through "Verizon (12)" in my AnveoDirect Smart Route. Blocked "Verizon (12)" for all US calls and voila, everything works normally. Now I'm trying to debug where the problem may lie.
After going through the asterisk command-line, RTP packets are being sent/received normally, even the DTMF packets. The only obvious difference I found was the following in the no-outgoing-audio calls, it shows up every now and then during the fast scrolling of log messages:
[2017-01-21 13:34:30] DEBUG[1100][C-0000000f]: res_rtp_asterisk.c:3893 process_cn_rfc3389: - RTP 3389 Comfort noise event: Format ulaw (len = 1)[2017-01-21 13:34:30] WARNING[1098][C-0000000f]: chan_sip.c:7496 sip_write: Can't send 10 type frames with SIP write
Funnily enough, I can't remember which numbers caused this issue except for one of them. Washington Gas (17037501000), their automated system won't recognize any DTMF, that's how I've been testing it. I did go to customer service a couple months ago and they couldn't hear me, had to call back using my cell.
The WARNING only shows up with the above phone number + Verizon (12) combo, change any of those two things, and no issues. I don't know if that's the cause or just a symptom of the real cause. Any clue as to what the problem may be? Me? Verizon? AnveoDirect?
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How to make International calls and send SMS
I need to call some European countries from my mobile (for example Norway) and also need to send SMS. Looking for the cheapest way to do so. The numbers that I have to call are mostly mobile numbers and I cannot assume that they person would be using a whatsapp or skype like appa - it has to be direct to their phone. And my mobile carrier doesn't provide calling or SMS'ing to the countries needed.
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Voip much
Voipmuch unlocked my ATA and it has been left unlocked. On Jan-22-2017 was not able to call out because they say a account tryied to sign in using anonymous@anonymous. A few hours later my phone recovered without making any changes so I know the account problem was not or my system. I ran Qualys SSL Labs security check "https://www.ssllabs.com/ssltest/analyze.html?d=webportal.voipmuch.com" and they got a "F" rating on their login web portal "https://webportal.voipmuch.com/" but an "A" on web site "https://www.voipmuch.ca/login.asp" How can the web portal that their clients use have a worse grade than their general web site?
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Google Voice SIP Credentials
Is there any way to obtain the SIP credentials for a Google Voice number, preferably directly from Google? I'd like to use a softphone app or an ATA, rather than Google Hangouts, if possible.
I have found this third-party enterprise - Simon Telephonics (https://simonics.com) - but they require access to my personal data in my Google account, my e-mail address and possibly my password. This will not happen.
Any other suggestions, please?...
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FreePBX for the Raspberry Pi
The included script (install) and archive (install.tar.gz) will build
FreePBX 2.11, 12, 13, or 14 plus Asterisk 11, 12, 13, or 14 on a Raspberry Pi.
iptables, dnsmasq, exim4, and pygooglevoice are also installed.
Installation takes a little over an hour to complete on a Raspberry Pi 3.
Download the latest Raspbian image.
For FreePBX 12, 13, or 14 Debian Jessie Lite is recommended:
https://downloads.raspberrypi.org/raspbian_lite_latest
For FreePBX 2.11, Debian Wheezy is required:
https://downloads.raspberrypi.org/raspbian/images/raspbian-2015-05-07/2015-05-05-raspbian-wheezy.zip
Write the image to an 8 GB or larger SD card. To accomplish this, I recommend imageUSB or Etcher:
http://osforensics.com/downloads/imageusb.zip or https://etcher.io/
Prior to ejecting the SD card, create an empty file named ssh in the /boot/ directory (type NUL > ssh).
Connect the Raspberry Pi to your LAN using an Ethernet cable.
Insert the SD card and power up the Raspberry Pi.
Copy install and install.tar.gz to the /home/pi directory. To accomplish this, I recommend WinSCP:
https://winscp.net/eng/download.php
Using an SSH client, log in using pi:raspberry. To accomplish this, I recommend PuTTY:
http://www.chiark.greenend.org.uk/~sgtatham/putty/download.html
Make the install script executable:
$ chmod +x install
Run the install script:
$ sudo ./install
When prompted:
Set root password
Select time zone (in US, use America, not US)
Select FreePBX version
Select Asterisk version
Answer Edge option (FreePBX 13 or 14 only)
Answer IPv6 option (No recommeded)
Review selections
Expand Filesystem (Item 1)
Boot Options (Item 3 / B1 / B1)
Localisation Options (Item 4 / I1)
Advanced Options (Item 9 / A2 / Hostname: FreePBX)
Finish / Reboot Now: No
The Raspberry Pi will reboot.
Log in as root.
If desired, enable PuTTY logging when prompted.
The system will be updated and then reboot.
Log in as root.
If desired, enable PuTTY logging when prompted.
Confirm install.
Installation will proceed unattended and then reboot.
Log in a root.
Installation is complete.
Utility scripts included in /root:
abn / dbn / qbn
===============
Add / Delete / Query Blacklist Number
add-fcc-blacklist / del-fcc-blacklist
=====================================
Add / Delete FCC Blacklist
exclusions.fcc
==============
Numbers to Exclude from FCC Blacklist
ipt-add / ipt-del / ipt-chk / ipt-dsp
=====================================
Add / Delete / Check / Display iptables Entries
cell-phone-presence-bt / cell-phone-presence-obi
================================================
Cell Phone Presence Detection
pbx-backup / pbx-restore
========================
Backup / Restore PBX Configuration
image-backup / image-shrink
===========================
Backup / Shrink an Image of the System SD Card
upgrade
=======
Upgrade / Update Linux
asterisk-13to14
===============
Upgrade Asterisk 13 to Asterisk 14
asterisk-upgrade
================
Upgrade Asterisk
set-timezone
============
Set System and PHP Time Zone
regen-ssh-keys
==============
Regenerate SSH Keys
clear-cache / clear-logs
========================
Clear Cache / Logs
install-fax
===========
Install Hylafax Server
add-fax-extension
=================
Add Hylafax Extension
del-fax-extension
=================
Delete Hylafax Extension
purge-fax
=========
Purge HylaFAX Server
HylaFAX fax server
==================
1. Execute install-fax: ./install-fax
2. Execute add-fax-extension: ./add-fax-extension
Multiple fax exntsions may be added to support simultanous sending and/or receiving of faxes.
SendFax
=======
SendFax is a program to send a fax file from Windows to a HylaFAX fax server.
No installation is required and no changes are made to your system.
Supported file tpyes are pdf, ps, tif, and tiff.
A cover page can be generated and prepended to outgoing faxes.
Leaving 'File to Send' empty will send only a cover page.
To configure, click Edit -> Options:
IP Address: (the IP address of your HylaFAX server)
Port Number: (the port number of your HylaFax server, normally 4559)
Username: (your username on your HylaFAX server, normally root)
Password: (your password on your HylaFAX server, normally blank)
Email Address: (the email address to deliver notifications to)
Notifications: (notification types to be sent)
Page Chop: (which pages to chop trailing whitespace from)
Threshold: (minimum trailing whitespace (in.) before chopping is used)
Modem: (which modem to use for outgoing faxes, normally blank)
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[Other] Class Action against Caribbean Cruise Line, Inc
So just saw this on my news. There is a class action lawsuit vs one of the Robocallers.
https://www.freecruisecallclassaction.net/Home.aspx
You may be part of the Settlement Class if you received an automated telephone call (i.e., a call containing a prerecorded message or that used a robotic voice) on a cellular or landline residential telephone line between August 1, 2011 and August 31, 2012 that offered a free cruise in exchange for taking a public opinion and/or political survey.
You can check your number on https://www.freecruisecallclassaction.net/LandingLookup.aspx, they also have a list of numbers the calls would of been coming from that you can check on your call logs. It didn't find my number in the lookup, but when I looked in my call logs I found that I received 3 of these calls.
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Beware FreePBX 13 upgrade if you use "firstnotonphone" strategy
Don't have a lot of time to go into detail right now, but just a quick heads-up to anyone thinking of upgrading from an earlier version of FreePBX to FreePBX 13 - it appears the "firstnotonphone" ring strategy is broken in follow-me's and ring groups. Apparently it works fine in FreePBX 11, but not in FreePBX 13. So if you depend on that strategy, you might want to hold off on any planned upgrades, or at least test it on a separate server before upgrading a system you depend on to handle calls.
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[Voip.ms] Service and Website Credentials Distruption?
I cannot log into my VOIP.MS account and my phones are all offline.
Maybe a SQL database issue?
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Any Vestalink customers still around?
I'm still with them, they renewed my account at the $74.99/2 year rate back in March and the service has been rock solid. Crazy how he's just letting the service hang out there with no new sign ups available for months (maybe over a year).
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