Anyone getting their sub accounts hacked and getting high volumes of calls made in the space of a few minutes? I have gotten hit several times this year and each time it costed me a few hundred dollars with no recourse from Voip.ms. The only reply I keep getting is to change my password even when I point out that I have changed my password and the same account was hacked again.
Shouldn’t there be a simple method of stopping calls when the account goes zero, why allow the account to go -250.00+ before stopping new calls?
I don’t seem to be getting anywhere with getting a solution so looking for ideas on another provider that can do reseller sub-accounts that can accept payments directly. Before Voip.ms I was with net2phone but setting up different rate tables and managing customer payments was a nightmare.
Voip.ms has an ok model but my biggest challenge is separate sub-account security settings as even with just that I am sure I could limit my customer breaches.
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[Voip.ms] Hacked Voip.ms accounts
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[Equipment] for sale MITEL 9132-001-200 in Reston, VA on craigslist
100+ VoIP Mitel Superset 4001 Phones for $1/pop
https://washingtondc.craigslist.org/nva/ele/d/reston-buy-1-buy-all-digital-voip-voice/7020282121.html
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[Voip.ms] voip.ms "Facebook giveaway" sucks
voip.ms,
I am a longtime customer.
I do NOT appreciate your "Facebook giveaway". I specifically choose not to use that surveillance capitalism corporation.
I should be eligible to win $50 without eroding my privacy.
Your giveaway and customer respect sucks.
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CallerID Problem
We now have 19 IP Polycom VVX250 phones installed and working. The problem is CallerID can be seen by all 19 phones. There is no 1 person to answer the phones. There is a master number when called and it rings all phones. All the phones have unique numbers. Once a call is answered I would like CallerID to show only each unique number. We don't want everybody seeing each others CallerID. Is there a way to program this? What should I look for?
If it matters the Polycom phones run off a Cisco SG500X-24 switch using autovoice VLAN.
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ObiHAI Obi100/Obi110 Firmware Mod Discussion
So many of us have the Obi1xx series devices that recently stopped connecting to google servers due to a certificate update. This thread is intended to discuss the possibility of modifying the firmware to update the certificate and let these devices work with Google Voice again.
These devices are based on a MIPS-X processor similar to the Sipura ATAs and there is not a lot of tools/docs out there about them except for a Yahoo Group mostly related to DVD player chipsets. The venerable DogFace05 who was an expert with these types of devices once posted that he was able to extract this firmware sucessfully. Not sure if he is still around. Anyone else familiar with this architecture?
It seems that the place to start looking is the end of the firmware update file which contains some kind of table. Then there seems to be a loader section which presumably decompresses one or more other sections and loads them to RAM before executing the firmware.
So the questions are:
Can we extract, modify, and repack the firmware and create proper checksums/signatures?
Where is the certificate stored and in what format?
Can we drop in a new certificate without messing up other things (e.g. if the length of the certificate has changed) or do we need to move the certificate and patch the code pointing to it?
Is updating the certificate enough or is the codebase missing support that is necessary (e.g. if key length has changed)?
Anyone who wants to participate please post your thoughts.
Thanks
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Help - Phone jacks in house have no signal after storm - VoIP
Background info:
Using optimum VoIP.
Cable modem on 2nd floor has always been hooked up to a telephone jack and that enabled every other jack in the house with a telephone signal.
There was a storm recently and it fried my cable modem as well as the cordless phone hooked up to a telephone jack on the ground floor. Now none of the phone jacks in the house work. The only way I have phone service is by plugging my new cordless phone system directly into the modem.
Is the issue at the box outside? Or could it be a jack in the house? Are these all daisy-chained so that if one goes out, they all fail?
I can get a picture of the box outside tomorrow morning.
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Voip.ms - Distinctive Ring
Hello-
Long time, no Post.
I'm trying to set up Distinctive ring for the few numbers that call that I want to answer the phone. Mainly just family and friends.
I have been searching the VOIP.MS wiki (which is awesome by the way) but don't see anything that addresses setting up incoming number for a distinctive ring?
Any advice/guidance on if this is possible?
I use the OBI200 with VOIP.MS.
Thanks for your help!!
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[Asterisk] Asterisk 13 conf files - please check my work.
Hi guys,
Calling for help from Asterisk experts.
I have Asterisk 13 running on Pogoplug V4 Mobile.
Two SIP providers: Callcentric for all incoming calls and for outgoing calls to USA/Canada destinations and Callwithus to outgoing calls to the rest of the world.
There are two internal extensions: 100 (Sipura 3000 ATA) and 200 (Linphone on Android).
Everything works as expected, but since I am brand new to Asterisk (have the system running since yesterday), I am not sure if the config files that I put together don't pose any security issues.
Can you guys take a look at the config file and advise?
Thanks in advance.
M.
sip.conf:
[general]
context=public ; Default context for incoming calls. Defaults to 'default'
allowoverlap=no ; Disable overlap dialing support. (Default is yes)
udpbindaddr=0.0.0.0 ; IP address to bind UDP listen socket to (0.0.0.0 binds to all)
tcpenable=no ; Enable server for incoming TCP connections (default is no)
tcpbindaddr=0.0.0.0 ; IP address for TCP server to bind to (0.0.0.0 binds to all interfaces)
transport=udp ; Set the default transports. The order determines the primary default transport.
srvlookup=yes ; Enable DNS SRV lookups on outbound calls
qualify=yes
;Callcentric
dtmfmode=rfc2833
context=from-callcentric
session-timers=refuse
register => CWU_ID:pass1@sip.callwithus.com
register => CC_ID:pass2@callcentric.com
[Sipura3000]
type=friend
context=internal
allow=ulaw,alaw
username=Sipura3000
secret=123456
host=dynamic
nat=force_rport
[motox1]
type=friend
context=internal
allow=ulaw,alaw
username=motox1
secret=123456
host=dynamic
nat=force_rport
[callwithus]
canreinvite=no
type=friend
host=sip.callwithus.com
username=CWU_ID
secret=pass1
qualify=no
insecure=invite
[callcentric]
type=peer
context=from-callcentric
host=callcentric.com
fromdomain=callcentric.com
username=CC_ID
fromuser=CC_ID
secret=pass2
insecure=port,invite
;canreinvite=no
disallow=all
allow=ulaw
disallowed_methods=UPDATE
directmedia=no
videosupport=no
extensions.conf:
[incoming]
[from-callcentric]
exten => s,1,Dial(SIP/Sipura3000)
[outgoing]
[internal]
exten=>_011X.,1,Dial(SIP/callwithus/${EXTEN},60) ;works for R.o.W.
exten=>_1X.,1,Dial(SIP/callcentric/${EXTEN},60) ;works for U.S.A / Canada.
exten => 100,1,NoOp(Call for Sipura3000)
same => n,Dial(SIP/Sipura3000)
same => n,Hangup
exten => 200,1,NoOp(Call for motox1)
same => n,Dial(SIP/motox1)
same => n,Hangup
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VOIPo down again
I know, I sound like a broken vinyl record. Both 618-632 #### and 618-624 #### lines are down and I guess they were down yesterday too but I did not follow-up on wife's complaint yesterday. Anyway today incoming rings after calling party's call already went to voicemail. Outbound calls do not connect but sorta ring the calling part with one ring but no connections. Courtesy ringback generally does not work.
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VOIPo keeps going down
Both 618-632 #### and 618-624 #### are not working. Outbound calls can be made but inbound always get a 60 IPM busy signal. That's really hurts our noon time lunch business at the American Legion (632). Both phones are using the VOIPo ATAs.
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voipo vs ooma
hello we are going to be canceling the landline we have had with CenturyLink for the past 40 years as the cost is just to much
so I would like to know is voipo or ooma better?
I work from home so I need the phone to work as I call domestically every day it seems like
I also would like to know is there a way for me to go through and make it so all my phone jacks work in my house by using either the ooma or the voipo ata
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Police in India raid call centre that targeted Canadians
https://www.cbc.ca/news/world/indian-police-raid-call-centre-1.5364116
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VOIPO Update and Apology
VOIPO Update:
I wanted to give you an update on where we stand with the datacenter migration and the recent service issues you may have been experiencing.
First, I want to apologize again for any inconvenience that the service issues have caused you.
Second, I want to let you know that the migration is now complete physically and we are resolving any remaining issues that came up from it. The physical migration was much more difficult than planned and obviously did not go as planned at all.
The good news is that now that all equipment is physically where it needs to be, we can fully focus on any lingering issues. An example of what we're working through now is identifying anything we missed during the physical migration like some features still pointing to an old IP address in the old facility.
We are working around the clock to resolve all issues. We know you rely on your VOIPO service and we are very close to having things back to normal. I expect major issues remaining will be resolved quickly and any minor lingering issues will be resolved this week.
It has been a very rough few weeks for VOIPO and we haven't lived up to the level of service I want us to provide for sure, but we are working to correct this.
Many have asked about service credits. Once things are back to normal, this is something we are going to look at doing.
Our priority is on fully restoring stability right now. Once that's done, I'll give everyone more details about how everything unfolded, why the migration went bad and most importantly what we learned from it that we can change or implement so something like this will never happen again.
Again, I am truly very sorry that we've not lived up to our usual level of service lately. I appreciate your business and patience. We will get things back to normal soon.
Best Regards,
Timothy Dick
Founder/CEO
VOIPO.com
---
Previous Message:
An Apology From VOIPO
When I founded VOIPO over 13 years ago, I set out to create a new kind of telephone company..not just from a technology standpoint, but also from a customer service standpoint.
Recently, we've had quite a few service issues come up intermittently that have caused issues with our service or various calling features for many of you. With any technology there will always be hiccups from time to time, but lately we've had more issues than usual and that's not acceptable.
First, I want to personally apologize for any inconvenience that the recent service issues or feature issues have caused you. We care about each and every one of you and appreciate your business very much.
Unlike many other phone companies, we are privately owned and I personally run the company. I've turned down many offers from other companies and investment firms that were interested in buying our company because I'm committed to continuing to innovate and provide a cost-effective, reliable, and feature-rich service.
I take service issues and outages very personally and sincerely want to apologize for the recent issues.
I also want to let you know what we're doing to make all of our services more reliable.
We are in the final phases of migrating key parts of our network to brand new hardware in a brand new state of the art IBM facility with state of the art network equipment that will improve connectivity.
We are doing this in phases to try to limit any issues and we're doing it at night in case any issues come up that cause temporarily service issues.
Tonight, we'll be starting a round of migrations at around 11PM Central Time and this may cause a short service interruption for some customers.
This has been a very complex migration, but we're almost done. We hope to have all equipment completely migrated over the next few days into the weekend and be very close back to normal next week.
Here are some things we are doing:
--Staff Changes--
We've made several changes with our team. We've rebuilt the team responsible for our infrastructure maintenance and keeping things up and running with some new people that are dedicated to keeping things reliable. As we've grown, our network has become more complex and our new hires will help make sure we're able to meet the needs of all customers.
--Datacenter Migration--
Our network is complex and many different servers have to work together for our service to work. Some of our core hardware is in an IBM owned datacenter that is now over 10 years old. While many of the servers have changed over time, we feel that the facility itself starting to have more network issues cropping up and have been considering migrating to one of the newer IBM facilities to see if that would improve connectivity.
It seems that we were moving in the right direction because IBM recently notified us that they were closing that facility down soon and requiring all customers to move to new hardware in one of their newer facilities. A move of this scale takes a lot of time and planning to get right and we were originally given a very unrealistic timeline for moving from IBM.
This caused us to scramble to start migrating to new equipment in the newer facility while facing a looming deadline. During this time, many issues cropped up and caused service issues since we were trying to complete the move in an unrealistic timeframe.
Once IBM realized the communication error, they notified all customers that they had made an error and extended the closing by a month. At that point though, we were already partially moved.
If we could go back in time, we would have moved to the new facility sooner, but taken more time to do the actual move.
We are now in the final phase of the migration and hope to have everything fully migrated over the next few days and through the weekend. We will try to minimize interruptions as much as possible as we know that reliable service is key, but we can't rule out the possibility that there will be small periods of issues.
Once we are fully migrated to the new facility, stability should go back to normal and we'll be focusing significant internal resources on keeping it that way.
While this year is ending on a challenging note as we work through these migrations and any issues that come up as a result of them, we know that we will get things back to normal. While our main focus at this time is on reliability, we have a busy 2020 planned with many enhancements that will be rolled out.
If you have issues with your service, please e-mail us at support@voipo.com and we'll be happy to help. In some cases, we may ask you to re-test issues if we make a change or if we think they were related to the migration because someone has likely changed since your last response. We appreciate your patience and understanding as we work through the extra load caused by the migrations.
Again, I sincerely apologize to all customers for all of this. I can assure you that we are doing everything we can to complete this migration and get services back to normal as quickly as possible. We really do appreciate your business and your trust in our service.
We are honored and excited to be your phone service provider of choice and look forward to serving you for years to come.
Best Regards,
Timothy Dick
Founder and CEO
VOIPO.com
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Aquire a specific DID
First post here.
I am looking to get a specific DID but I see they are allocated to a specific provider. That particular provider won't let me pick the DID I would like preventing me from getting it an transferring later. From all appearances they are not in use. I checked with both my providers to see if I can get them and it appears not.
Is there any way to get the DID(s)?
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[Anveo] Anveo plans
Trying to make a quick decision here and forgot to ask the sales person this morning about this and they are already gone for the day. Does Anveo charge taxes of any kind on top of the monthly/yearly fees?
Thanks.
--------------------
Update: Thank Mike for finding out that "all Taxes are Included".
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Phone Power Reliability
I have Phone Power residential phone service that I am thinking of transferring our American Legion phone too. Right now the phone is just for backup and free 60 minute international calling per month. PP recently raised the yearly price and I was considering dropping the service. However, with the ongoing disruptive service the Legion is getting from VOIPo that has been cutting into our bottom line, I am under pressure to change to a different provider. However since I used PP infrequently, can someone who has had their service for years and frequently uses it advise me as to their reliability? I am not confident with VOIPo's recent personnel changes that things are going to get better soon and the fastest way to change to another provider that supports Nomorobo is to port the number to the PP account and move the Obi ATA. Please advise as I don't want to jump from one fire into another. Thanks
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Conference Services with SIP URI Calling
We use the following conference services for work, so I thought it might be able to list how SIP-accessible they are. SIP connections instead of PSTN gives HD audio, video, encryption (SRTP-SDES), and is free, which are nice things. If anyone knows how to make Zoom and UberConference work reasonably, I would love to know how.
BlueJeans: meet@bjn.vc (equivalent to just calling the dial-in number, audio+video)
WebEx: (meeting-name)@(webex-domain) (direct to meeting, TLS only, audio+video)
Zoom: (meeting-number)@zoomcrc.com (direct to meeting, immediately disconnects calls without video in SDP, available only on some conferences)
UberConference: None? (Web interface uses SIP though, so maybe some way to do this?)
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Critical FreePBX vulnerability
https://www.reddit.com/r/VOIP/comments/dypp36/20191119_critical_freepbx_security_vulnerability/
Critical WebUI vulnerability.
Upgrade! Now!
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Security problems with Cisco ATA's ?
https://www.techradar.com/uk/news/cisco-voip-adapters-have-critical-security-flaws
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[VOIPo.COM] Porting Away
Has anyone successfully ported their number away from VOIPo since this debacle began ten days ago? We started one with Anveo, but they have a problem with their website. The "free port from VOIPo" screen freezes.
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