My wife and in-laws are Russian an cal mostly Moscow lanfdlnes but sometimes cell phones. I found the MCC flyer in on of the local Russian groceries stores. They bill out of a PO Box in Manhattan. I originally set it up with an ATA at our old house but during the move lost the settings. Of all the services we've tried (VOIP.MS and Callcentric), MCC has the best voice quality and minimal drops. Of course here are busy times when the volume of calls is overwhelming and noting gets trough.
Everyone in my family is moving to soft phones (CSIP Simple) and I've tried to find servers address and passwords to place SIP calls no to available. Repeated emails to various departments at MCC, like customer service and technical questions are never answered. Telephone calls are uselsess unless you speak Russian or other eastern European languages,which I don't. Trying to translate through my wife is difficult to say the least.
I don't think the problem is on my end as a I run a home run to the router and domestic and other international calls go through oK.
Google hangouts worked superbly when my wife and daughter were in Moscow last summer. Even the video wasn't too choppy but it is beyond my 78 year old mother-in-law's capabilities. She doesn't even have internet
Any one hae have any suggestions?
Bob
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