Hi,
Just signed up for VOIP.ms to use for my small business and so far it's been great except for the fact that I can't figure out the calling queue setup. I installed CSIPSimple on my Android phone and setup my subaccount there which can make outbound calls using the app. But when customers call the number and go to the calling queue, it doesn't ring my phone at all. I dial into the queue using my subaccount and it says I'm already logged on. But when callers dial into the queue, I'm unavailable. I asked VOIP.ms tech support about this and they said it has to be on the same server. The problem is I am on server 8 for the calling queue DID but I can only select servers 2,3,4 on CSIPSimple for my subaccount. What is the issue here? Why can't I select the same servers or why aren't all the options there?
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