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[Other] Can't get Voip-thailand DID to work on anything except softphone

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Hi I suggested that my Thai sister in-law purchased a DID number from voip-thailand.com to use while visiting with us abroad (I'm technical she's not). I have not been able to get this DID to work in freepbx or on a polycom or cisco phone but it does work in the Zoiper softphone. The main problem (in Freepbx) that I can see is that catnextgen.com cannot be resolved. ERROR [1813] netsock2.c: getaddrinfo("catnextgen.com", "(null)", ...): Name or service not knownWARNING[1813] acl.c: Unable to lookup 'catnextgen.com' Originally I had to ask for Asterisk/Freepbx settings and was provided the below sample peer details for Asterisk here: username=+662107XXXX@catnextgen.com type=friend secret=XXXXXX outboundproxy=202.129.61.102 nat=yes insecure=very host=catnextgen.com fromuser=+6621070XXXX@catnextgen.com fromdomain=catnextgen.com dtmfmode=rfc2833 disallow=all context=from-trunk canreinvite=no authuser=+662107XXXX@catnextgen.com allow=ulaw&alaw Register string: +662107XXXX@catnextgen.com:XXXXXX:662107XXXX@catnextgen.com@catnextgen.com/+662107XXXX Other than that Claas at VoIP Thailand has not been particularly helpful and subsequent emails to him have had responses that basically have said "well it works our end", "we don't support 3rd party devices". I already have three other working trunks in my freepbx server but I'm at a loss with this now, any tips kind people? ...Thanks...

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