Anyone getting their sub accounts hacked and getting high volumes of calls made in the space of a few minutes? I have gotten hit several times this year and each time it costed me a few hundred dollars with no recourse from Voip.ms. The only reply I keep getting is to change my password even when I point out that I have changed my password and the same account was hacked again.
Shouldn’t there be a simple method of stopping calls when the account goes zero, why allow the account to go -250.00+ before stopping new calls?
I don’t seem to be getting anywhere with getting a solution so looking for ideas on another provider that can do reseller sub-accounts that can accept payments directly. Before Voip.ms I was with net2phone but setting up different rate tables and managing customer payments was a nightmare.
Voip.ms has an ok model but my biggest challenge is separate sub-account security settings as even with just that I am sure I could limit my customer breaches.
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