Is there an Anveo representative that views these forums?
In late March I had ported over what I thought were all my numbers from RingTo. I had forgotten about one, and thankfully was able to have RingTo's lead developer (who I got to know during my service as a beta tester) retain the number for me despite RingTo shutting down and Bandwidth de-assigning numbers. He arranged for me to have SMS forwarded to me so I could authenticate ownership.
While Anveo's support is nice enough to allow me to port this number in at no charge, they keep stating however that, in addition to filing an LOA (which I'm happy to do) I have to "prove ownership with a screenshot of my account" which I obviously can't do now that RingTo has shut down. I have explained the predicament and they are unsympathetic on this last part.
What I don't understand is why SMS authentication - which was sufficient for this purpose in March (and still seems to be the case for the other competing services for which they offer free porting) - is suddenly insufficient now?
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