I work for a service provider that is bent on removing our DMS Switch based telephony by the end of the decade (and ambitious, but probably unattainable goal) and I'm testing a product that is designed to do high density SIP-to-POTS service to be used in apartment buildings, malls, shopping centers, hospitals, etc.
We have a subscriber that wants the Forward Disconnect on the POTS side facing their PBX lowered from 900ms to 400ms. I'm an IP guy and don't know much about POTS. Our equipment vendor has recommended against this change and I've checked with the other regions of our company that are running this same EQ and they're at 900ms without any customer complaints.
I really don't wanna get into the business of making one-off changes all the time but I'm not confident enough in what the standard is to take a firm stance with our customer's PBX vendor.
Looking for thoughts?
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