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[PBX] Callback on Incredible PBX not working for me.

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Hello: I have posted a similar post to PIAF Forums... I am using Incredible PBX 11-12.2 at RentPBX (CentOS 6.7 - Asterisk 11.19.0 GUI 12.0.30). I added a new Anveo Direct DID for "Callbacks only". I setup an inbound route for the Callback DID with Set Destination = Callback -> TestCallBack. Callback Description: TestCallBack Callback Number: Delay Before Callback: 20 Destination after Callback: DISA -> TestDISA When I dial my Callback DID, I get the fast busy signal and after I hang up and wait 20 seconds or more, no callback happens. My google search brought me to this October 2005 "Phone Home" article: http://nerdvittles.com/?p=73 Do I need to follow it to be successful at setting up "One Ringy-Dingy" or is there a different way to do it in 2017? Any help with getting my dedicated Callback DID working would be appreciated. Edit - later same day: I setup a IVR with two options: 1 - for CallBack, 2 - for TestDISA. Option 2 works; option 1 does not. Rob.

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