[ Yes, I've asked this before but thread is too old ... please indulge me ]
Hello folks,
Hoping the Anveo call flow experts in this forum can steer me in the right direction.
I have several regular DIDs with Anveo and am willing to purchase a tollfree DID (that works in North America) in order to unmask blocked caller numbers. Here's my thinking:
1) I already have a call flow assigned to a virtual extension that gets triggered for anonymous calls. It just basically tells the caller to call back with their number unblocked.
2) Within this call flow, I'd like to - behind the scenes, so to speak - pass the call thru my newly acquired tollfree number and grab the ANI. At this point, it's ok if I have to manually lookup the ANI via the online CDR report at a later time. Eventually, a more automated solution for saving/sending me the ANI would be ideal.
3) I'd like to just "ring" the tollfree number to grab the ANI and then terminate the call. I want to minimize the per-min expenditure of the tollfree #.
4) Have all this done without the caller thinking something's amiss.
Anyone have any suggestions as to how to proceed with steps (2) to (4)?
Thanks,
G.
↧