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voice crackling issue

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We have a client often experiencing issues with call quality and when it does happen it's pretty bad. Their current set up: HQ with a 10/10 internet connection. Internal PBX system. QoS set up on the router. 2 Branch offices both with a 25/10 link. One cable drop from the switch to PCs/phones. QoS set up on the switchports. Site to Site DMVPN. Branch calls go over the vpn to the HQ. I can include configs if needed. Any suggestions would be great. Thanks

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